At aq99, we believe gaming should always be fun — never stressful, never harmful. That's why we've built a full set of responsible gaming tools directly into your aq99 account, so you stay in control every time you play.
Every responsible gaming tool on aq99 is free, instant, and built directly into your account. No forms to post, no waiting — just real protection when you need it.
Set a daily, weekly, or monthly deposit limit on your aq99 account. Once you hit your limit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period to protect you from impulsive decisions.
Tell aq99 how long you want to play in a single session. When your time is up, you'll receive a clear on-screen reminder. You can choose to stop or extend — but the reminder is always there, keeping you aware of how long you've been playing on aq99.
Need a short break from aq99? A cooling-off period temporarily suspends your account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. Your account and balance are fully preserved and waiting when you return.
If you feel you need a longer break, aq99's self-exclusion tool lets you close your account for 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked and you will not receive any marketing communications from aq99. This is a serious tool and we take it seriously.
aq99 sends you regular pop-up alerts showing how long you've been playing and how much you've wagered in the current session. These reality checks are designed to keep you grounded and help you make informed decisions about whether to continue playing.
Set a maximum loss amount per day, week, or month. Once your losses reach the limit you've set, aq99 will automatically prevent further bets for that period. This tool is especially useful for players who want to enjoy aq99 games without the risk of chasing losses.
Setting up your responsible gaming preferences on aq99 takes less than two minutes. Here's exactly how to do it from your account dashboard.
Visit aq99.asia and log in using your registered mobile number and password. If you don't have an account yet, registration takes under two minutes and only requires your mobile number and a bKash-linked phone.
Click on your profile icon in the top right corner of the aq99 dashboard. From the dropdown menu, select "Account Settings" to access your full account management panel.
Inside Account Settings, find the "Responsible Gaming" tab. This is where all of aq99's safety tools are located — deposit limits, session limits, loss limits, cooling-off, and self-exclusion are all in one place.
Select the tool you want to activate. For limits, enter your preferred amount or time period. For cooling-off or self-exclusion, select the duration. Review your selection carefully before confirming.
Click "Confirm" to activate your chosen tool. You'll receive a confirmation SMS to your registered bKash number. Deposit and loss limit reductions take effect immediately. Self-exclusion and cooling-off periods are also activated instantly.
Gaming on aq99 is meant to be entertainment — the same way watching a cricket match or going to a fair is entertainment. It's supposed to add a bit of excitement to your day, not take over your life. That's the core belief behind everything aq99 does when it comes to responsible gaming.
We know that for the vast majority of aq99 players in Bangladesh, gaming is a fun hobby they enjoy in their spare time. They set a budget, they play within it, and they walk away when the session is done. But we also know that for a small number of people, gaming can become a problem — and aq99 takes that seriously. That's why responsible gaming isn't just a page on our website. It's built into the platform itself.
Responsible gaming means playing in a way that stays fun and stays within your means. It means treating your aq99 balance as entertainment money — money you're comfortable spending, not money you need for rent, food, or your family. It means knowing when to stop, and having the tools to actually stop when you decide to.
On aq99, responsible gaming is supported by a combination of player-controlled tools, automated monitoring, and a support team that genuinely cares. If our systems detect patterns that suggest a player may be struggling — such as unusually long sessions, rapid deposit sequences, or repeated attempts to raise limits — our responsible gaming team will reach out proactively.
Most people who develop a gambling problem don't notice it happening gradually. Here are some honest warning signs that aq99 wants every player to be aware of:
If any of these sound familiar, please use aq99's responsible gaming tools right now. Start with a cooling-off period or self-exclusion. You can also contact our support team at any time — we will not judge you, and we will help you access the right support.
Remember: the odds in casino games always favour the house over the long run. Gaming on aq99 should never be seen as a way to make money or solve financial problems. Play for fun, play within your budget, and play responsibly.
aq99 is strictly an 18+ platform. We verify the age of every player who registers, and we take under-age gaming extremely seriously. If you are under 18, you must not register or play on aq99 under any circumstances.
If you are a parent or guardian and you're concerned that a minor in your household may be accessing aq99, please contact our support team immediately. We will investigate and take action. We also recommend using parental control software on shared devices to prevent minors from accessing gaming websites.
aq99 uses automated monitoring tools to identify players who may be showing signs of problem gambling. Our system looks at factors including session length, deposit frequency, loss patterns, and changes in playing behaviour over time. When our system flags a concern, a member of our responsible gaming team will review the account and may reach out to the player directly.
We may also temporarily restrict an account if we have serious concerns about a player's wellbeing, even if the player has not requested this. This is not something we do lightly, but the safety of our players always comes first at aq99.
aq99's responsible gaming monitoring runs 24 hours a day, 7 days a week. Our team is always watching out for players who may need support — because we genuinely care about the people who play on our platform.
If you feel that your gaming has become a serious problem, aq99 encourages you to seek professional support. Talking to a trusted family member, a doctor, or a counsellor is a brave and important step. You don't have to deal with this alone, and there is no shame in asking for help.
aq99's support team can also provide guidance on finding appropriate help resources. Contact us at [email protected] or through the live chat in your account dashboard. We will respond with care and without judgment.
Tick any statements that apply to you right now. This is private — only you can see it.
I have spent more on gaming this month than I intended to.
I have played on aq99 to escape stress or problems in my life.
I have tried to win back money I lost by playing more.
Someone close to me has expressed concern about my gaming.
I have felt restless or irritable when I couldn't play.
I have hidden my gaming activity from family or friends.
Our responsible gaming support team is available 24/7. Reach out any time — no judgment, just help.
Visit FAQaq99 is built for players who want to enjoy great games without losing control. Register today, set your limits from day one, and play with the confidence that aq99 has your back every step of the way.